About Me
My name is Claire Wilks and I'm the owner and founder of Pink Lotus Consulting. I am a dedicated professional with over 20 years of experience in senior management roles in business, retail, and nonprofit organisations. I can bring my skills, my experience, and my professional working style to your organisation, helping you to reach your potential and thrive.
In the modern world, we find ourselves exerting more effort, facing increased responsibilities, with more demands of our time which leaves us with limited downtime. My strategy revolves around working intelligently, rather than merely working harder. Implementing minor adjustments and smarter worker strategies could prove transformative- meaning a happier, more productive, and ultimately a higher yielding organisation.
Pink Lotus helps organisations to reach their potential and thrive.
Services
I work with a diverse range of organisations, including sole traders, limited companies, nonprofits, sports clubs, and registered charities. I am attuned to the unique challenges and advantages inherent in each, using this understanding to provide tailored support and guidance.
Please feel free to contact me or enquire if you have a specific project in mind that you believe I can assist with.
Social Media Management
Crafting and implementing strategies to enhance your online presence. This can be from physically managing it on behalf of your organisation, ensuring there is regular and relevant content or if the team are confident on creating the content- I can devise content calendars to give ideas and a plan of what to post and when. I can make sure that the information is up-to-date, relevant, quality-controlled; can provide stock answers to common questions; I can also create sponsored posts and make sure competitions are run compliantly to the platform's rules.
Website Content Support
Ensuring your website content is engaging, informative, and aligned with your business goals. I also work alongside a digital agency for when your website needs a complete overhaul.
People Policy Support
Helping you recruit, retain, and reward your people, reviewing current HR strategies and creating comprehensive HR policies and creating an employee handbook. If you use contractors- I can also help you make sure that professional standards are set out clearly for them when they are undertaking work on behalf of your organisation. In nonprofits I can help to create a volunteer policy framework.
Grant Management and Independent Evaluation Services
Guide your organisation seamlessly from the initial stages of identifying grant opportunities to establishing the necessary infrastructure to align with funder criteria. As your project unfolds, I offer assistance in crafting compelling grant applications and provide advisory or completion services for progress reports, ensuring compliance with funder obligations. For a thorough assessment of impact, outcomes, and outputs, I specialise in preparing detailed evaluation reports using both quantitative and qualitative methods. Recognising the importance of independence, particularly for substantial grants.
Service Standard Support
A mystery shopper for over 15 years, I am ideally placed ton assess and give constructive feedback on every aspect of your clients’ experience- how your team answer calls, answer emails or deal with clients face-to-face. I can engage others to do repeat visits.
Bespoke Policy Support
To ensure organisational compliance whether that is developing or implementing policies as diverse as antibribery and corruption or helping you become a member of the Living Wage Foundation. These are vital aspects of many organisations and can even give reassurance to clients or funders about your credibility in these areas.
Pricing
I can offer a range of flexible pricing options:
- Retainer Agreements - Secure my time for your organisation on an ongoing basis.
- Project Rates - Tailored to the piece of work.
- Day Rates - A Fixed amount for each day I work for your organisation.
As one would expect from a professional, I am fully insured with both Public Liability and Professional Indemnity Insurance.
Testimonials
"I have worked with Claire on a number of projects and have found Claire to be an excellent communicator on each project, and help the company achieve a high standard of work whilst managing budgets effectively, and ultimately contributing to helping complete projects on time"
Mike Priestley, Director and Owner FWD Motion
"As a heritage consultant I have worked with Claire on a number of projects over the past five years. Throughout this time Claire Wilks has proved to be a most professional, helpful, and informative client with an excellent understanding of business and organisation. She has a very customer-focused approach, and she is always willing ‘to go the extra mile’; she communicates clearly and promptly; and the information she provides is always complete and accurate. Claire’s friendly and efficient manner makes it a pleasure to do business with her."
Steve LeMottee, Heritage Consultant
"I have had the pleasure of working with Claire for 5 years and she has always been a delight to work with. She always shows high levels of professionalism and efficiency whilst being attentive and knowledgeable in her communication and relationships with people. She is genuinely interested in the projects she serves and has been key in developing the community spirit. She has creative ideas and is always positive. She is great to work with"
John Sutcliffe, Award Winning Artist
"I have been fortunate enough to have worked with Claire on several projects. Her organisational skills and firm financial aptitude are pivotal to the smooth running and success. Furthermore, she is always a pleasure to work with and I look forward to ongoing opportunities to collaborate and work with her in the future"
Mark Bracken. Creative Director, Bracken Media Ltd
"Extremely efficient, highly organised, and always willing to go the extra mile; I have no hesitation in recommending Claire. Claire has been instrumental in nurturing the extremely successful relationship, providing excellent and unique opportunities for our students. Claire's enthusiasm and integrity have played a huge role in supporting and developing Eckington students and we are hugely grateful to Claire for all her support. We are looking forward to the next exciting collaboration!”
Sally-Ann Warren Armes Employer Engagement Manager, Eckington School
Next Steps
For additional information on how Pink Lotus Consulting can enhance the success of your organisation, please use the form below to connect with me.
I am available for face-to-face meetings, online discussions, or phone conversations based on your preference. If your circumstances are better suited to messaging, I am also open to engaging solely through that channel.